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Third Party Administrators
The TPA industry is under constant competitive pressure from large and mid-sized payers. In a time where employers are looking to aggresively manage their healthcare plans TPAs need differentiators and value added services to distance themselves from the competition.
HPA services provide substantial value to the TPA in supporting their plan designs. Key benefits include:
HPA services provide substantial value to the TPA in supporting their plan designs. Key benefits include:
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Opportunity for new revenue source
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Reduction in customer service expenses/calls
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Differentiator from large carriers
- Improves plan satisfaction & retention
- Lower out-of-pocket expenses for members
- Improved understanding of health plan and obligations
HPA services enable TPAs to be more flexible in their plan designs by adding complementary services to assist members when they exceed their plan coverage.
